Postal Automation System

Colvir Postal System is a state-of-the-art solution for national postal operators embracing the client-server client-service-server topology. The system incorporates a set of modules required to automate postal business processes, financial instruments, delivery of Government services, mobile customer service delivery, and a lot more.

Colvir Postal Automation System automates handling of documents, containers and mail items in accordance with internal Postal Operator rules and international standards. Thanks to the system scalability and extendibility, the system provides a mechanism for increasing the number of mail processing locations of existing types, and creating new ones.

Our Postal Automation System incorporates features that facilitate sorting center performance monitoring, and analyze statistics of mail progress through processing areas. Colvir Postal Automation solution is integrated into Colvir Core Banking System.

Colvir Postal Automation System implementation facilitates accumulation of all postal operator data within a single information space, reduction of customer servicing costs, extension of the range of offered services including such extension through activity diversification, improved customer loyalty and brand confidence.

Single Service Counter

Colvir Postal Automation System enables the operator to work within a single information space. The single customer service counter is implemented in a user-friendly intuitive interface that supports speeding-up of service delivery to post office customers. The single counter may be integrated to external devices (such as electronic scales, bar code scanners, POS terminals, printers).

Convenient Navigation

Convenient navigation over the list of postal services eliminates the need for a multitude of redundant actions to be undertaken by the operator.

Integration with Colvir Core Banking System

Colvir Postal Automation System deployment on a separate dedicated server ensures its reliability and high performance. Thanks to its integration to Colvir Core Banking System, a Post Office operator can leverage different payment methods.

More Services Delivered at a Higher Speed

Thanks to the expanded range of offered services and improved service delivery quality, Colvir Postal Automation System tends to increase postal branch revenues. Automation of routine operations reduces the costs and error risks. The web service architecture facilitates incorporating in the system specific features of customers’ processes, and, if required, modifying process components with minimum effort.

Functional:

A broad range of postal services: transport tracking, domestic and international mail registration, customs control area processing, mail item sorting, document generation for domestic and international mail, interchange support between a PO branch and a sorting center, tracking of mail items, information delivery for a tracking site, sorting center operations report, mail item collection and delivery using mobile terminals, and a lot more.

Colvir Postal Automation System may also integrated with financial and agency services, administration activities, payment system, current account services, money remittance system, as well as with other services of Colvir Core Banking System.

Business modules

Postal Front Office

Supports branch operations on registered mail items leveraging the Single Postal Counter feature. Supported operations include single and lot-based collection and delivery of registered mail items. Acceptance of customer requests for registered mail item return, completion of delivery, delivery, storage erm extension and address change. Sale of postal goods, postage stamps, provision of additional services.

Telegrams

The module supports single, lot-based and standard text telegrams. The following operations are supported: telegram collection, issuance for delivery, delivery, return and forwarding.

Mail Sorting

Construction and modification of domestic and international direction patterns; drawing up and modification of schedules and postal routes; transport movement monitoring; international and domestic mail registration; customs control area processing; сmail item sorting; requisite documnt generation for domestic and international mail; use of electronic document flow; support of exchange between a PO branch and sorting center; tracking of mail item movement, etc.

Mail movement tracking

Event registration in the system in order to generate messages for Universal Postal Union (hereinafter UPS), monitoring message tracking advices, monitoring UPS exchanges, control of incoming and outgoing international registered mal processing.

Claims

Registration, accounting for and review of incoming and outgoing claims.

Post Office boxes

The module supports maintenance of Post Office box directories, maintenance of a PO box lessee company directory , а as well as processing of registered mail items in PO boxes.

Subscription

Service provision for distribution of printed periodicals to general public and organizations.

Postal Money Orders

Delivery of different types of money orders to individuals and legal entities domestically as well as internationally .

Postal Retail

Automation of operations involved in the sale of goods by the Post Office: operation registration, quantity accounting for goods sold and remaining in stock, sales revenue accounting, balance verification.

Mobile Postman

Mail item delivery leveraging mobile devices. A mobile postal device enables a courier to perform all significant operations on mail items off premises in real time.

IPS System Interface

Interface for UPU software engagement.

Postal Activity Services

A set of services for external use.

implemented projects

Azerpost

What has been done

Colvir Core Banking and Postal Automation System implemented;
moduloe development and integration in line with Azerbaijan national programs.

What benefits have accrued to the customer

A single user-friendly system to manage all business processes and operations of a large postal operator company. A significant expansion of the range of serices available to customers.

Kazpost

What has been done

Colvir Postal Automation System implemented;
resolution of the Customer's issues related to slow business processed and a low level of trust from customers and from business.

What benefits have accrued to the customer

Increase in the number of financial transactions (by a factor of 4), improvement in labor efficiency (by a factor of 2) and an increase in financial services revenue (+USD 500 million) — based on management reports over 3 years following system go-live.

"The choice of Colvir Software Solutions as the supplier of our core banking and postal automation system was made based on the outcome of an international tender. The successful implementation of their high quality product confirmed the reliability and work ethics of our partner. By automating maximum range of operations it immediately resolved the problem of disparate siloed systems that had been previously used to automate postal activities. Over the long run the use of the Colvir system has brought about a speeding up of business processes and an increase in employee efficiency."

Azerpost public enterprise

Azerbaijan

Outcome

Ecosystem
The postal automation system joins siloed services into a single network capable of controlling millions of concurrent requests
Scale
Availability of up-to-date postal functions and services even in the most remote corners of the country
A step into the future
An opportunity to achieve a technology break-through and win customer gratitude